What to Do When Your Car Gets a Recall

What Should I Do If My Nissan Car is Recalled?

The Nissan brand strives to deliver the best quality and experience to every Nissan driver. While they are rare, safety recalls occasionally happen. When they do, you don’t need to worry. Just contact a local authorized Nissan dealer like the Townsend Nissan dealership in Tuscaloosa, AL, and we’ll handle your repairs at no cost to you.

What is a Recall?

The National Traffic Safety Administration is responsible for setting safety standards for every vehicle on American roadways. A recall happens when they or the manufacturer themselves discover that a vehicle has a defect or design flaws that don’t adhere to those standards. This includes the vehicle itself, factory-installed accessories or packages like the SV Convenience Package, and individual parts. In those cases, the brand will issue a recall on all vehicles that were affected.

A recall should never be ignored for your safety and the safety of everyone you share the road with. When a Nissan vehicle is recalled, the automaker covers all the costs associated with rectifying the issue, so don’t put off getting repair over financial concerns. Follow the three simple steps below to have your vehicle repaired as soon as possible.

Step 1 – Verify The Recall

The first thing you should do is verify that your vehicle has been recalled. There are two ways to do so.

1. Manufacturer notification: If you purchase your Nissan new or bought a certified pre-owned Nissan, you’ll receive a notification via the mail detailing everything you need to know about the recall. If you have a standard pre-owned vehicle registered with Nissan Connect, you may also receive a notification through the connected services app.
2. NHTSA website: If you’re not sure whether or not your vehicle has been recalled and you didn’t receive a notification, check the NHTSA website using your Vehicle Identification Number (VIN) and the organization's searchable database.

Step 2 – Contact Your Dealership or Manufacturer

Next, contact a local authorized dealer for guidance. If you live in Tuscaloosa, AL, the team at Townsend Nissan is happy to help guide you through the next steps in completing your recall repairs. We’ll help you understand the details of the recall, what parts are affected, and what the associated risks are.

Step 3 – Schedule a Recall Repair

The Townsend Nissan service center is equipped with state-of-the-art tools and staffed by a team of certified technicians with years of experience. Our service center is ready to handle all of your automotive care needs, whether you need a routine oil change or complex engine repairs, so you can count on us to complete your recall repairs with precision and accuracy using high-quality OEM parts.

Once your repairs are complete, we recommend keeping all of the related documentative. It may come in handy if the issue recurs or when it’s time to trade in or sell your vehicle.

If your Nissan has been recalled, contact us today to schedule your repairs.