About Us
Mission Statement
The mission of the Townsend Family of Automobile Dealerships is to serve our customers, our team, and our community with honesty, integrity, and enthusiasm while providing exceptional value and service in everything we do.
Core Values
Family Environment
Townsend has been in business for over 50 years. Our longevity and success is defined by how we treat others. We promise to treat every customer with respect, kindness, and courtesy.
Honesty and Integrity
Townsend's team will lead all interactions with honesty and integrity. We pledge to lead by example and always do what is right rather than what is easy.
Customer Trust & Satisfaction
Townsend will build customer loyalty by achieving the highest level of customer trust and satisfaction. We empower employees to go above and beyond for our customers.
Growth Oriented Workplace
Townsend will champion a diverse, enthusiastic, growth-oriented workplace where all are driven to reach their full potential. All employees will respect one another, follow processes, and help each other achieve success.
Community Service
Townsend will be a leader in serving our community. We have a bigger purpose and are committed to making a lasting difference in the communities – and lives – around us.
Communication
We value open communication and encourage new ideas, realizing teamwork will always produce better results.
Lifetime Warranty
Our service to you doesn't stop when the papers have been signed, and you've driven your new vehicle off the lot. In fact, every new vehicle purchased comes with our Lifetime Warranty to give you the peace of mind that you'll be covered in the event your vehicle breaks down or needs expensive repairs. The warranty covers the engine, transmission, and drive axle, plus provides three additional years of no-charge maintenance and rental car coverage if your car is being repaired under the warranty. Our service team offers Parts Specials and Service Specials for additional savings on parts and services not covered under the warranty.
We are proud to be the Townsend Nissan dealer of choice for many Alabama and Mississippi residents. Visit us today to experience the Townsend Nissan difference.
Thank You for Choosing Townsend Nissan
Alabama's Most Trusted Townsend Nissan Dealership
Townsend Nissan, along with the Townsend Automotive Group, is proud to have served the Tuscaloosa area, Central Alabama and Mississippi for over 50 years. Townsend Automotive Group is the exclusive local dealer for Townsend Nissan and Honda products in Central Alabama.
The Townsend Auto Group legacy began 50 years ago with the late Charles Townsend, a native of Memphis, TN. Mr Townsend started selling cars in his hometown in the early 1950's. Later, he and his family moved to Alabama where he managed a Ford dealership in Birmingham. In 1972, he purchased the local Ford dealership. Originally located in downtown Tuscaloosa, the dealership relocated to Skyland Boulevard in 1974. In that same year, Mr. Townsend acquired Townsend Honda. Tuscaloosa proved to be a great home for Mr. Townsend and his family. With the support of many great employees and great customers over the years the Townsend family has been proud to help Tuscaloosa and the surrounding areas with their transportation needs through the years.
Sadly, on July 27, 2013, Charles Townsend, the man who built a legacy by selling the joy of the open road, passed away. His success in the car business allowed him to live a life full of great memories and happiness, but it also provided something he could share and pass down to those he loved the most.
Today, his son Tommy Townsend is President of the Group. Tommy plays an active role in day to day operations at all of the dealerships. At the same time, Tommy's sons: Ty and Brody and grandson Kielan each play a pivotal part in each dealership. Any one of which will be happy to help you however they can.
Townsend Nissan attributes its success to our dedication and commitment to customer satisfaction. In addition, the Townsend family, Townsend Auto Group, Townsend Nissan and its employees are passionate about serving their community beyond selling and servicing vehicles.
Please visit us today to check out our excellent selection of new and pre-owned cars, trucks, and SUVs. With a low pressure, family oriented atmosphere, you won't find a better car buying experience.
Come be a part of the family today!
