About Us
Who We are
Townsend Nissan has been proudly serving Tuscaloosa and the surrounding communities of Central Alabama and Mississippi for over 50 years, and our story is one we are genuinely proud to tell. Our legacy began in 1972 when the late Charles Townsend purchased a local dealership in downtown Tuscaloosa and built it on a foundation of honesty, integrity, and genuine community investment. Today, his son Tommy Townsend serves as President of the Group, with Tommy's sons Ty and Brody and grandson Kielan each playing an active role in daily operations. The family that started this business is still the family running it, and that continuity means something to every customer who walks through our doors. We are not just a dealership. We are a Tuscaloosa institution, and we wear that responsibility with pride.
Our Mission Statement & Core Values
Our mission at the Townsend Family of Automobile Dealerships is to serve our customers, our team, and our community with honesty, integrity, and enthusiasm while providing exceptional value and service in everything we do. We lead every interaction by doing what is right rather than what is easy. We treat every customer with respect, kindness, and courtesy, and we empower our team members to go above and beyond on your behalf. We believe open communication and teamwork always produce better results, and we champion a diverse, growth-oriented workplace where every employee has the support they need to reach their full potential. These are not aspirational values. They are the standards we hold ourselves to every single day.
Family Environment
Townsend has been in business for over 50 years. Our longevity and success is defined by how we treat others. We promise to treat every customer with respect, kindness, and courtesy.
Honesty and Integrity
Townsend's team will lead all interactions with honesty and integrity. We pledge to lead by example and always do what is right rather than what is easy.
Customer Trust & Satisfaction
Townsend will build customer loyalty by achieving the highest level of customer trust and satisfaction. We empower employees to go above and beyond for our customers.
Growth Oriented Workplace
Townsend will champion a diverse, enthusiastic, growth-oriented workplace where all are driven to reach their full potential. All employees will respect one another, follow processes, and help each other achieve success.
Community Service
Townsend will be a leader in serving our community. We have a bigger purpose and are committed to making a lasting difference in the communities – and lives – around us.
Communication
We value open communication and encourage new ideas, realizing teamwork will always produce better results.
A Nissan Lineup Built for Alabama Drivers
We stock a comprehensive selection of new Nissan models to suit every lifestyle and budget across Tuscaloosa County and the surrounding region. Daily commuters will find the fuel-efficient Sentra and Altima hard to beat for value and reliability. SUV shoppers can explore the versatile Rogue, the adventure-ready Pathfinder, and the full-size Armada. Truck buyers will find the capable Frontier ready for work and weekend duty alike. We also maintain a carefully inspected pre-owned inventory and a Nissan Certified Pre-Owned selection backed by extended factory warranty coverage for buyers who want near-new confidence at a pre-owned price.
The Townsend Lifetime Warranty
We back every new vehicle purchase with our exclusive Townsend Lifetime Warranty because we believe our commitment to you should not end the moment you drive off our lot. The Lifetime Warranty covers your engine, transmission, and drive axle, and includes three additional years of no-charge maintenance and rental car coverage if your vehicle requires warranty repair. It is our way of ensuring that the value of your purchase extends far beyond the date of sale and gives you the peace of mind you deserve as a Townsend customer. Ask any member of our team for complete details on coverage and eligibility.
Deeply Rooted in Our Community
We have never viewed community involvement as optional at Townsend Nissan. From Tuscaloosa County and Bibb County to Walker County, Pickens County, Fayette County, and Greene County, the Townsend family has been an active partner in the communities we serve for more than five decades. We believe we have a bigger purpose than selling and servicing vehicles, and we are committed to making a lasting difference in the lives of our neighbors across Central Alabama and Mississippi.
Come Be a Part of the Family
We attribute our longevity and success to one thing above all else: the trust our customers place in us and our commitment to honoring that trust every single day. Whether you are shopping for your first vehicle or your fifteenth, our low-pressure, family-oriented team is here to help you find the right fit at the right price. Contact us with any questions, check our current new vehicle specials, or stop by our Tuscaloosa showroom and experience the Townsend difference for yourself.
Frequently Asked Questions About Townsend Nissan
We've been serving Tuscaloosa and the surrounding communities for over 50 years, and some questions come up again and again. We've put together honest answers to the ones we hear most so you can feel confident before you ever set foot on our lot.
Where is Townsend Nissan located?
Townsend Nissan is located in Tuscaloosa, Alabama, on Skyland Boulevard. We serve drivers across Tuscaloosa County, Bibb County, Pickens County, Fayette County, Greene County, and Walker County, as well as customers coming in from Mississippi and throughout Central Alabama.
How long has Townsend Nissan been in business?
The Townsend Automotive Group has been in business for over 50 years. Our roots go back to the early 1950s, and today the third and fourth generations of the Townsend family are actively involved in daily operations. That kind of continuity means something when you're making a major purchase.
Does Townsend Nissan offer financing?
Yes, we offer financing for all customers. You can get started anytime by submitting our online finance application before you visit. It only takes a few minutes and helps us get you into the right vehicle faster.
Can I trade in my current vehicle?
Absolutely. We make it easy to find out what your vehicle is worth through our instant cash offer tool. You'll get a real value for your trade-in that we can apply directly toward your next purchase.
What new Nissan models are available at Townsend?
We carry the full Nissan lineup, including the Rogue, Altima, Frontier, Kicks, Sentra, Pathfinder, Murano, and Armada. You can browse our full new inventory online or come in and walk the lot with one of our team members.
Do you have used or certified pre-owned vehicles?
We do. Our used inventory covers a wide range of makes, models, and price points. If you want the added assurance of a factory-backed inspection, our Nissan Certified Pre-Owned vehicles come with additional coverage and peace of mind built in.
What is the Townsend Lifetime Warranty?
Every new vehicle purchased at Townsend Nissan comes with our Lifetime Warranty at no additional cost. It covers the engine, transmission, and drive axle, and includes three additional years of no-charge maintenance plus rental car coverage while your vehicle is being repaired under the warranty. It's our way of standing behind every sale long after you drive off the lot.
Does Townsend Nissan have current specials or lease deals?
Yes. We regularly update our new vehicle specials, pre-owned specials, and lease offers. Checking those pages before your visit is a great way to know what's available before you arrive.
Are there special programs for military members or recent college graduates?
Yes. We're proud to support both groups. Details on eligibility and savings are available on our Military Program and College Grad Program pages.
Does Townsend Nissan have a service center?
Our service center handles everything from routine oil changes and tire rotations to brake service and battery replacements. You can schedule service online or visit our service specials page for current discounts on parts and labor.
Why should I have my Nissan serviced at the dealership?
Our technicians are trained specifically on Nissan vehicles and use genuine Nissan parts. We also offer service specials to help keep costs manageable. You can read more about what sets us apart on our why service with us page.
How do I get in touch or meet the team?
You can reach us through our contact page or stop in anytime. We also have a meet our staff page so you can get familiar with some familiar faces before you arrive. We're a family-run dealership, and that means you'll talk to real people who genuinely want to help.
Still have questions? Contact us and someone from our team will get back to you promptly.
